Faro Staffing LLC

Bilingual Customer Support & Admin Staff for U.S. Service Companies

Top-tier, university-educated professionals from Latin America who work in your U.S. time zone — recruited, vetted, and managed by Faro Staffing LLC, a Florida company. Rates from $20/hr, with no long-term contract.

  • Florida LLC, under U.S. law
  • Built for companies of 5–50 employees
  • Cancel anytime with 14 days' notice

What we staff

Two roles. Done exceptionally well.

We specialize in the two seats service companies struggle most to fill — and we staff them with bilingual professionals who answer, organize, and follow through like your best in-house hire.

Bilingual Customer Support

A friendly, fluent first point of contact for your customers — in English and Spanish, on every channel you use.

  • Phone support with a native-level, professional manner
  • Email and live-chat support
  • Appointment scheduling and confirmations
  • Follow-ups, reminders, and review requests
  • CRM updates after every interaction

Administrative / Virtual Assistant

A dependable back-office hand who keeps your operation organized, so you can stay in front of customers.

  • Inbox management and email triage
  • Calendar management and scheduling
  • Data entry and document organization
  • Invoicing support and payment follow-up
  • Research, reports, and day-to-day admin tasks

How it works

From first call to first shift, in days

No job boards, no hundred résumés, no payroll headaches. Three steps and your new team member is working your hours.

01

Book a 15-minute discovery call

Tell us about your business, the role, and the hours you need covered. We'll confirm fit and timeline on the spot — no pressure, no obligation.

02

Meet your shortlist

We present a shortlist of pre-vetted, ID-verified candidates matched to your role. Interview them, pick your favorite — you always make the final call.

03

Start within days

Your professional starts on simple biweekly blocks. We handle their pay and admin; you get one clear invoice and a team member who shows up on your schedule.

The Faro Model

Staffing without the fine-print games

Most staffing arrangements lock you in and bill you for problems. Ours is built the other way: a U.S. company, simple terms, and guarantees in writing.

A Florida LLC, under U.S. law

You contract with Faro Staffing LLC — a U.S. company, under U.S. law — not with an overseas freelancer or agency.

No long-term forced contracts

No multi-month lock-ins. If your needs change, cancel with just 14 days' notice — that's it.

Transparent biweekly billing via Stripe

One flat rate, billed in biweekly blocks in advance through Stripe. No setup surprises, no hidden fees.

14-day replacement guarantee

If your professional isn't the right fit in the first 14 days, we replace them at no extra cost.

Replacement presented within 48 business hours

Need a replacement? We present a new, vetted candidate within 48 business hours, so your operation doesn't stall.

You never pay for downtime

If your professional is out, you're not billed for hours not worked. You pay for staffed hours — period.

We manage pay and admin

We handle the professional's pay, scheduling coordination, and back-office admin. You get one simple invoice.

Your time zone, your hours

Our professionals work your business hours — aligned with U.S. Eastern and Central time — not overnight shifts from the other side of the world.

Pricing

One flat launch rate. Both roles.

No tiers, no per-seat games, no surprise fees. Every engagement starts at the same transparent rate while we launch.

Launch rate — either role

$20 / hour

Bilingual Customer Support or Administrative / Virtual Assistant — same flat rate, billed in biweekly blocks in advance.

  • Biweekly blocks, paid in advance via Stripe
  • 14-day replacement guarantee included
  • No long-term contract — 14 days' notice to cancel
  • We manage the professional's pay and admin
Book a 15-Minute Call

Estimate your biweekly block

Drag the slider to the hours per week your business needs covered. The block is two weeks of coverage at the $20/hr launch rate.

10 hrs/wk40 hrs/wk
$1,600 per biweekly block
80 hours × $20/hr

Full-time coverage (40 hrs/week) is the most common starting point. Part-time blocks are available — we'll confirm the right fit on your call.

Questions

Frequently asked questions

Straight answers, before you ever get on a call with us.

Where are your professionals located?

Our professionals are based in Latin America and work your business hours, aligned with U.S. Eastern and Central time zones. They're university-educated, fully bilingual in English and Spanish, and every candidate is ID-verified before we present them to you.

What if the professional isn't a good fit?

Every placement is covered by our 14-day replacement guarantee: if it's not working in the first 14 days, we replace your professional at no extra cost — and we present the replacement candidate within 48 business hours, so you're never left uncovered for long.

Am I locked into a long-term contract?

No. There are no long-term forced contracts and no lock-in periods. You work in simple biweekly blocks, and you can cancel at any time with 14 days' notice.

How do I pay?

Through Stripe, in biweekly blocks paid in advance. One flat $20/hr launch rate, one simple invoice per block — no payroll, no tax forms, and no separate payments to manage.

Who manages the professional day to day?

Faro Staffing does. We manage your professional's pay, schedule coordination, and back-office admin, and we stay involved after placement — you direct the work, we handle everything behind it.

Let's find your next great hire — in 15 minutes.

Tell us what your front desk and back office need. We'll walk you through fit, timeline, and your shortlist — no obligation, no sales pressure.

Request Your 15-Minute Call

Prefer email? Write to us anytime at info@farostaff.com.